Customer Testimonials

DealerRater logo
DealerRater May 23, 2024

Extremely happy with my experience with salesman Tyson Brasfield. Love my new Hyundai Kona. Angela Calhoun was great to work with in the service department. I’m looking forward to the new location and working with the Hyundai personnel in the future.

Read at DealerRater

DealerRater logo
DealerRater Apr 26, 2024

Service Department: Carla Klassen is an excellent service advisor. My son goes to school in Lebanon and I have had to coordinate the service from California. I had a phone call with her on a troublesome part replacement for a Hyundai Service campaign. I was quite frustrated with the part availability. She is very knowledgeable, was able to defuse my frustration within minutes, her phone personality is an excellent asset for Hyundai of Albany. Thank you!

Read at DealerRater

DealerRater logo
DealerRater Dec 16, 2023

Exceptional Service Experience at the Dodge Hyundai Service Department! I recently had the pleasure of experiencing top-notch service at the Service Department, and I cannot express my pleasure enough. From the moment I walked through the doors, the staff's professionalism and commitment to customer satisfaction were evident. Ms Claasen is amazing and shows that she cares. Upon arrival, I was warmly greeted by the service team, who promptly attended to my needs. The atmosphere was inviting and clean, creating a welcoming environment that instantly put me at ease. What truly sets this dealership's service department apart is the ...

Read at DealerRater

DealerRater logo
DealerRater Jan 24, 2023

Just wanted to say that Noah W. made our car buying experience outstanding, he was very professional, knowledgeable and friendly. The other team members Steven and Jon also assisted with making the process seamless. We appreciate their efforts immensely, and their prices are the best in Oregon!

Read at DealerRater

DealerRater logo
DealerRater Feb 14, 2022

I recently bought a used RAV4 from this dealership. Richard Thomas was knowledgeable and immediately found me what I was looking for. He didn't try to sell me something other than what met the criteria I gave him. I very much appreciated working with him. He was professional and kept his word though the whole process.

Read at DealerRater

DealerRater logo
DealerRater Mar 2, 2017

Great dealership selling quality cars! We stayed local in buying a new car. So glad we did. These guys really took good care of us.

Read at DealerRater

DealerRater logo
DealerRater Feb 10, 2017

Our buying experience was great, our salesman Tevin led us through the process in fine order. We will certainly be back when we need another car. To satisfy our color requirements Tevin picked up a car from another dealership in no time at all. Regards, Tom

Read at DealerRater

DealerRater logo
DealerRater Nov 6, 2016

Thank you for all your help, super friendly I'm a very satisfied costumer the process was easy and fast will be coming in the future.

Read at DealerRater

DealerRater logo
DealerRater Oct 19, 2016

My overall purchase experience was positive, but lack of consistent communication by either phone or internet was somewhat frustrating. I purchased at this dealership because they offered a good price on the vehicle and they had the vehicle i would have ordered if i had a choice of models.

Read at DealerRater

DealerRater logo
DealerRater Oct 17, 2016

Love my new car. I just wish there were more color choices in the 2017. But it was a great experience altogether. Would recommend MTM to people when they're looking for a new vehicle.

Read at DealerRater

DealerRater logo
DealerRater Oct 6, 2016

I did quite a bit of shopping around and research before I bought at Mark Thomas Hyundai. We already own a 2012 Elantra Limited and have been so pleased with it I got another one for myself! I talked to Igor first on the phone to get some preliminary info on the car, and then German picked up from there. He's a great guy to work with. No high pressure sales techniques, just good sound information and honest answers to my questions. I was also able to get this car about $1200 cheaper than anywhere else between Portland and Eugene. I ...

Read at DealerRater

DealerRater logo
DealerRater Oct 3, 2016

It was a good experience going to Hyundai. They were able to get me in the car I wanted and they worked the payments out very well. They made it so I could have the car I wanted with an affordable price.

Read at DealerRater

DealerRater logo
DealerRater Oct 2, 2016

I love this car. It is fun to drive and the gas mileage is great. I drove a 2014 as a rental car and loved it so much I decided my next car would be a veloster I decided on the turbo and love the extra get up and go. To me the good acceleration makes it even more fun to drive.

Read at DealerRater

DealerRater logo
DealerRater Sep 30, 2016

Great Dealership. I was impressed with German's salesman knowledge and patients he is great. I surly will recommend Mark Thomas Motors to my family and friends Good job

Read at DealerRater

DealerRater logo
DealerRater Sep 30, 2016

They helped me with everything and it was very professional, all my needs were met and they were very friendly. Highly recommend for going to this dealership if you are seeking a car.

Read at DealerRater

DealerRater logo
DealerRater Sep 12, 2016

The staff of Mark Thomas Motors was very professional. When I went to the dealership, I wanted to test drive a Hyundai Veloster. I did test drive the Veloster and found it was not what I wanted. I felt Veloster was too low for me and made me a little nervous. German Carrion the sales manager then helped me with a test drive of an Elantra which I liked very much.

Read at DealerRater

DealerRater logo
DealerRater Sep 8, 2016

We recently test drove a variety of vehicles and visiting multiple dealerships in our area. We are very with our recent purchase of the Santa Fe. The local dealership we dealt with was very professional and helpful. We would recommend this dealership to others.

Read at DealerRater

DealerRater logo
DealerRater Aug 6, 2016

MTM, was great, they asked if I wanted a salesman to come on the test drive, something that I had not been offered before. The people were very low pressure and I felt that I could walk out at any point and feel comfortable.

Read at DealerRater

DealerRater logo
DealerRater Jul 4, 2016

Friendly and informative service. It was slower sales process due to its being a Saturday but the salesman was very friendly and congenial. The financial transfer was also fine. I don't recall the salesman's name.

Read at DealerRater

DealerRater logo
DealerRater Jul 3, 2016

I am totally satified with my experience. The only thing I suggest is they wash the car better.. When we opened the sunroof there were bird droppings all over the glass. But our dealer was excellent! Josh was awesome!

Read at DealerRater

DealerRater logo
DealerRater Jun 30, 2016

I had a wonderful experience at MTM in a bind due to my car breaking down I was able to get into a new car within a few hours everything was professional and friendly.

Read at DealerRater

DealerRater logo
DealerRater Jun 28, 2016

The salesman was very helpful and informative. I really appreciated his willingness to get me into the car i wanted and didn't try to sell me something different. He was also willing to stay after closing time to make sure that I had all of the information I needed to be able to enjoy my car even more.

Read at DealerRater

DealerRater logo
DealerRater Jun 14, 2016

Had a terrific experience! Would definitely recommend and will return for future purchases. From start to finish everything lived up to my expectations. Superb group of people to work with.

Read at DealerRater

DealerRater logo
DealerRater May 27, 2016

I find Mark Thomas Motors easy to work with and their staff professional. I would recommned them to anyone looking to buy a Hyundai. They offer a full service department to handle anything needed for your vehicle.

Read at DealerRater

DealerRater logo
DealerRater May 5, 2016

We were helped to buy a car as opposed to being "sold" a car. It was the perfect blend of being available to be helpful while at the same time giving us the space we needed to talk to each other. We were still smiling as we left the dealership and felt good about the purchase.

Read at DealerRater

DealerRater logo
DealerRater Apr 23, 2016

"Been quite happy with the car so far, dealership was very professional in helping me obtain it. Started looking at the vehicle several weeks before I made a buying decision, got no pressure or sales ""pushing"" at any time during the process."

Read at DealerRater

DealerRater logo
DealerRater Apr 17, 2016

Josh was very helpful with what I was looking for and what I wanted my payments at. He was great. I have told people about my experience. Great people all around.

Read at DealerRater

DealerRater logo
DealerRater Apr 9, 2016

I am really happy with the trade in value I got out of my older car and the level of customer service I received was great. I never felt pressured and the salesman was really kind and helpful. The whole car buying process was fast and easy for me because I was recovering from a broken hip.The salesman has been so great every few days I go back to the dealership so he can show me new things on my Tucson ( because of my age I great overwhelmed trying to learn to many things at one time).I can'...

Read at DealerRater

DealerRater logo
DealerRater Apr 8, 2016

Had the car i wanted. Everyone was friendly and professional. Appreciated the staff at mark Thomas motors. Positive experience and a great car. Very happy.

Read at DealerRater

DealerRater logo
DealerRater Mar 11, 2016

The salesman was very friendly and personable. No high pressure sales here. Let me take my time until my wife and I were comfortable with our decision. Salesman was very knowledgeable about all the features and operations of our new vehicle. A very pleasant experience.

Read at DealerRater

DealerRater logo
DealerRater Mar 11, 2016

The sales staff is really a TEAM. Not only were customers treated with respect but the staff demonstrated respect with each other. We also observed this teamwork when having our previous Hyundai serviced.

Read at DealerRater

DealerRater logo
DealerRater Mar 11, 2016

everything was great. we were in and out within 90 minutes after picking car out on line. looking forward to using service dept when we come in for service

Read at DealerRater

DealerRater logo
DealerRater Jan 25, 2016

I am very happy with the contact so far and the recontact for questions on computer system in car. It's been an overall great experience!

Read at DealerRater

DealerRater logo
DealerRater Jan 13, 2016

Got a great deal, no high pressure and they located exactly the car I was looking for. For sure would do business with them again!

Read at DealerRater

DealerRater logo
DealerRater Dec 24, 2015

An excellent and easy car buying experience. German Carrion is a very knowledgeable, friendly, and experienced sales rep, who walked me through the process with zero pressure, but just the right amount of assistance. Best car buying experience of my life, and I have owned 6 cars before this one.

Read at DealerRater

DealerRater logo
DealerRater Nov 11, 2015

Green experience, as always when dealing with Garrick. He is a true professional. Mark Thomas Motors does an incredible job of understanding their customers needs and then fulfilling those needs.

Read at DealerRater

DealerRater logo
DealerRater Nov 5, 2015

THIS EXPERIENCE IS THE BEST MY HUSBAND AND I HAVE EVER HAD AT ANY DEALERSHIP BUYING ANY VEHICLE, THEY WILL HAVE OUR BUSINESS AND RECOMMENDATIONS TO OUR FAMILY AND FRIENDS

Read at DealerRater

DealerRater logo
DealerRater Oct 16, 2015

Great experience at the marks Thomas motor . They are very pantie and save the time to do the job, they are also ask me all the time if I got any problem.

Read at DealerRater

DealerRater logo
DealerRater Oct 6, 2015

I thoroughly enjoyed the whole process of purchasing the Hyundai. The initial search online for available models showed that their website needs work but the salesman told me they were aware of that and were working on it. That wasn't much of a negative but I thought it worth mentioning. Once on site I found they had many models that weren't shown on their website. The buying process was very favorable. I had used a buying service so that meant the price was set before I arrived. Still I would recommend Mark Thomas to anybody.

Read at DealerRater

DealerRater logo
DealerRater Sep 10, 2015

Ryan was very professional with no hard sell. Brought an Azera in for me to drive with no guarantee I would buy it. Love the car and the dealership

Read at DealerRater

DealerRater logo
DealerRater Aug 31, 2015

Spent the time there finding what car fit my needs with a lot of help from the staff. They gave me a lot of information and even told me to come back anytime if I had any questions.

Read at DealerRater

DealerRater logo
DealerRater Aug 28, 2015

I LOVE my new car. The service I have received has been beyond wonderful. I will tell my friends and family about Mark Thomas Motors for their auto needs.

Read at DealerRater

DealerRater logo
DealerRater Aug 27, 2015

The first time we went to the dealer was just before closing. German greeted us and stayed after hours to answer our questions and show us around. A week and a half later we went to the dealership again and test drove a couple of vehicles. Again it was late in the day when we were finalizing the deal and still we received excellent service.

Read at DealerRater

DealerRater logo
DealerRater Aug 20, 2015

I originally contacted this dealership after looking at its cars online. The online experience gave me a chance to see what was available and decide what I wanted prior to going into the dealership. The online sales rep was very pleasant and helpful. He met me at the dealership and spent time explaining the different features I asked him about. I wasn't pressured to get anything but the car I wanted. The whole buying process was pleasant and smooth. I would recommend this dealership.

Read at DealerRater

DealerRater logo
DealerRater Aug 19, 2015

I had not bought a car since 1994, at that time the salespeople were pushy and it was up to you to make a deal. Now it is so much different I was pleasantly surprised. We went looking for car on a sunday, spoke with German, he told us all about the car, we were not sure so we told him that we would be back, he said no problem. We went back the following week, we were treated wonderful, with respect and German was very courteous. I would recommend the dealer to friends and family. Especially German, he was great. ...

Read at DealerRater

DealerRater logo
DealerRater Aug 18, 2015

Went in to buy a car at a particular price. Left with car. That's what I wanted, and that's what I got. There really isn't any more to be said.

Read at DealerRater

DealerRater logo
DealerRater Aug 16, 2015

Strongly recommend Mark Thomas Motors!! I love my new Sonata Limited!!! I loved the straight forward pricing approach with TrueCar and the friendly, no pressure approach. Was more than willing to drive a few miles to get a great deal!

Read at DealerRater

DealerRater logo
DealerRater May 22, 2014

I recently purchased my new Hyundai from Mark Thomas Hyundai in Albany,OR and I was extremely pleased with my experience. The sales staff was very friendly and knowledgeable and I got a very good price on my new Hyundai. I would highly recommend them to anyone looking for a new Hyundai.

Read at DealerRater


Leave Us A Review