Customer Testimonials

We purchased a car from here and they delivered it to Portland at no cost. It was such an easy and straight forward buying process. They did try and upsell an extended warranty like most places but other than that it was one of the best car buying experiences I've had

Fantastic service and reasonable prices.

Savannah was wonderful! She guided me through what was going to take place with my car and how long it would take. She was friendly and gave AMAZING customer service. Thanks for a great experience.

I bought a car from here! I think it was a fantastic place to go! Very comforting

In and out in under an hour for oil change and vehicle inspection. They even washed my car! Exceptional

I recently purchased a Hyundai Tucson from this dealership. Due to my crazy work schedule, my time to purchase the car was very limited. They worked with me and made it easy and quick. They also gave me a good deal on the car. The Sales Manager, Mike was very kind and down to earth. 2 weeks after purchasing the vehicle, I noticed the center cap for one of the front wheels was missing, probably due to whomever installed wrong before it reached this dealership. When I called the dealership service department, I sort of got the typical type of dealership ... Read More

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Google - Sep 23, 2026

I recently purchased a Hyundai Tucson from this dealership. Due to my crazy work schedule, my time to purchase the car was very limited. They worked with me and made it easy and quick. They also gave me a good deal on the car. The Sales Manager, Mike was very kind and down to earth. 2 weeks after purchasing the vehicle, I noticed the center cap for one of the front wheels was missing, probably due to whomever installed wrong before it reached this dealership. When I called the dealership service department, I sort of got the typical type of dealership response. They couldn't give me a new one. I had to make an appointment to come in the next day. Once we arrived the next day, they said we had to wait 45 minutes so they could pull my car in the shop and take pictures. Then the process would be to wait for them to discuss the matter with Hyundai and see about getting one shipped under warranty. My Wife was pissed because we don't usually have free time and we're spending what little we do have at the dealership for a center cap. I then talked to Mike again and he immediately fixed the problem. He had them take one off another wheel and put it on mine and he decided they'll just take care of the other one on their end. He had us out of there in 10 minutes. These days, good customer service is difficult to find, and to be honest I never expect it from a car dealership. The salesman who sold us the vehicle, Dan, was top notch too. He didn't pressure us or try to talk the entire time, feeding us sales pitches while we looked at vehicles. He was mellow. He understood we knew what we were looking for, and just answered questions as we asked them. I wouldn't hesitate to buy another vehicle here. In fact, it'll probably be my first stop just because of the customer service experience.

I've spent the past two months scouring the Internet for a Certified Hyundai Sonata SEL. On one of the used vehicle sites online (Autotrader?) I got 373. Hits for a 2020 - 2025 Hyundai Sonata within 100 miles of Portland. When I searched again - this time I'm arrowing it down to Certified Sonata's - I got 3 hits. One of these hits - a 2024 Sonata SEL - was located at Albany Hyundai. We passed by the Albany Hyundai Dealer on I-5 e route to Portland. We stopped by Albany Hyundai on our trip home on Sunday. One of their salespeople, Dan, ... Read More

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Google - Sep 22, 2026

I've spent the past two months scouring the Internet for a Certified Hyundai Sonata SEL. On one of the used vehicle sites online (Autotrader?) I got 373. Hits for a 2020 - 2025 Hyundai Sonata within 100 miles of Portland. When I searched again - this time I'm arrowing it down to Certified Sonata's - I got 3 hits. One of these hits - a 2024 Sonata SEL - was located at Albany Hyundai. We passed by the Albany Hyundai Dealer on I-5 e route to Portland. We stopped by Albany Hyundai on our trip home on Sunday. One of their salespeople, Dan, let us Test Drive the Donata. We really liked the car. Over the next couple of days, we decided to buy it. We verbally agreed on a price with Dan on Thursday afternoon. He (Dan) informed us that they were raising the price of the Sonata the next day, But he told us they would honor the price we agreed on. I checked online the next day and the car had indeed gone up. We worked out the details online and over the phone on Friday. On Saturday, we drove to Albany and picked up our car. (9/19/2026). And yes,they honored our original price. With the help of Andrew, their finance manager, we were in and out of the dealership in short order. Thank you Dan, Andrew, and Sierra & crew for making this a uncomplicated, easy ltransaction. The fact that we got a certified 2024 Sonata for a better price than I could find online - including uncertified Sonata's - same year/miles/condition - made taking the 5+ hour trip north to pick the car up a no brainer! The full tank of gas was also much appreciated! We love our Sonata - it drives like a dream!

They provided good diagnostics. The cost for recommended parts was quite high.

Working with Gavin and the team was terrific:). They were easy to be around, low on pressure and high on expertise 🙂

I had the unfortunate experience of having a connecting rod bearing failure in my 2017 Hyundai Santa Fe Sport. Yes, it is a Theta II engine which is included in the extended warranty on the engine. We were about 30 miles from either Salem or Albany depending on the route. After speaking to Jackson Henry, Sales Associate, at Hyundai of Albany, I opted to have my car taken there for evaluation and repair. This was on a Thursday afternoon and by the following Wednesday, the car was evaluated, and a rebuilt engine was ordered. Ultimately a long block was ordered from Hyundai ... Read More

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Google - Sep 17, 2026

I had the unfortunate experience of having a connecting rod bearing failure in my 2017 Hyundai Santa Fe Sport. Yes, it is a Theta II engine which is included in the extended warranty on the engine. We were about 30 miles from either Salem or Albany depending on the route. After speaking to Jackson Henry, Sales Associate, at Hyundai of Albany, I opted to have my car taken there for evaluation and repair. This was on a Thursday afternoon and by the following Wednesday, the car was evaluated, and a rebuilt engine was ordered. Ultimately a long block was ordered from Hyundai in Georgia. It arrived a week later. As soon as their senior technician was on it the following Monday, the car was road ready on Wednesday. They did an amazing job on the engine replacement and I also had some scheduled maintenance done at the same time. Jackson Henry did all the heavy lifting to make sure the engine was ordered and shipped as soon as possible. He made sure the best, most experienced technician did the work. He kept me informed on the progress and most of all he kept his promise to have the car ready on Wednesday before noon. Hyundai of Albany has a great service department.

Waiting area is clean, bright, and has amenities like tea and coffee. People working there are friendly and approachable.

I had already done my market research and compared prices, so I knew pretty much exactly what I wanted and what I was willing to pay. I went into this dealership knowing my numbers, and honestly, I wasn't expecting the experience to be as good as it was. From the moment we walked in, this dealership stood out. The place is gorgeous, the bathrooms are spotless, the coffee is great, and the staff is genuinely friendly and welcoming. I know those things shouldn't necessarily matter when you're buying a car, but they absolutely make a difference. To ... Read More

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Google - Sep 14, 2026

I had already done my market research and compared prices, so I knew pretty much exactly what I wanted and what I was willing to pay. I went into this dealership knowing my numbers, and honestly, I wasn't expecting the experience to be as good as it was. From the moment we walked in, this dealership stood out. The place is gorgeous, the bathrooms are spotless, the coffee is great, and the staff is genuinely friendly and welcoming. I know those things shouldn't necessarily matter when you're buying a car, but they absolutely make a difference. To me, it shows pride of ownership and attention to detail, and it made me feel even better about spending my money here. Most importantly, they matched the price of a competitor's deal. We got the exact car we wanted for the same price we would have paid anywhere else, but the experience was so much better. There was no feeling like we had to sacrifice price for service or service for price. They delivered both. Then they went above and beyond at delivery. When we came back to pick up the vehicle, it had been completely rewashed and re-vacuumed and was sitting inside a glass case, ready for delivery. That was truly over and above the call of duty. It wasn't something they had to do, but that extra attention to detail made a huge impression on us. It was the perfect finishing touch to an experience that was already fantastic. Pics included. Anyone can sell you a car. What impressed me was how this dealership made us feel throughout the entire process. We got the car we wanted, at the price we were willing to pay, and we were treated extremely well from beginning to end. If you're shopping for a car, I would absolutely recommend checking this dealership out before you buy anywhere else. Dan our salesman was great! Older and patient. Do your research, know what you want or not, and then give them the opportunity to earn your business. They certainly earned mine. We love our new car, and when we're ready for our next one, I know exactly where we'll be going. I would absolutely buy another vehicle from them.

Speedy service and correction on a recall

My husband and I popped in to test drive a couple of the electric vehicles here and Sierra was so helpful during our test drives. She made us feel comfortable, informed, and safe on the route that she took us on. We fell in love with the Ioniq 6 and decided to move forward with purchasing the vehicle. Michael and Andrew were extremely thorough and efficient in getting all of the financing details laid out for us, and helped make the experience feel elevated. Jake helped answer any mundane questions we had about the car and showed us how all of ... Read More

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Google - Sep 12, 2026

My husband and I popped in to test drive a couple of the electric vehicles here and Sierra was so helpful during our test drives. She made us feel comfortable, informed, and safe on the route that she took us on. We fell in love with the Ioniq 6 and decided to move forward with purchasing the vehicle. Michael and Andrew were extremely thorough and efficient in getting all of the financing details laid out for us, and helped make the experience feel elevated. Jake helped answer any mundane questions we had about the car and showed us how all of the amazing bells and whistles operate. We are very very happy with our experience and our purchase! Thank you all so much for your help 🙂

Appreciated the respect for our new car buying process and very happy with our purchase and the great sales support and service, highly recommended.

Service department is awesome. People were friendly. Work was done in a timely manner, as promised. Waiting area was comfortable.

Very clean center and everyone I've talked to has listened and been extremely polite

I had the best experience with Hyundai of Albany! They didn’t have the exact car I wanted in their inventory, but they found it for me and even picked me up in Eugene with it! My salesperson, Pierce, found me an extra $2,000 incentive that the other dealers I had spoken with had not mentioned. I highly recommend this dealership!

The team at Hyundai Albany was very responsive and efficient. I got a great lease deal on my car, they answered all my questions, were transparent, honest and fair. I would definitely work with them again in the future.

Always great customer service. Not a long waiting time. The waiting area is stocked with snacks and drinks while you wait along with a TV for your viewing.

I literally called them and told them what I wanted. They beat my price and got me the vehicle I wanted. I showed up first thing the next morning and was in and out in two hours. They even switched my vehicle to a more valuable one because the one they quoted me on had some paint issues but gave me the same deal. Couldn’t be happier.

Great experience Dan was a very low pressure salesman very helpful. I would recommend asking for Dan.

Our vehicle had a warranty issue and was under repair for over a week. The dealership gave my husband a ride to corvallis on the day it was dropped off and I had a loaner for the rest of the time. Friendly staff that kept me informed

(Translated by Google) Very professional and friendly, and fair prices. I highly recommend it. While you wait for your car, they have coffee, water, cookies, lots of things to eat, and very comfortable chairs. (Original) Muy profesionales y amables y precios justos lo recomiendo mucho y mientras espera tu auto tiene café y agua galleta muchas cosas que puedes comer y unos sillones muy cómodos

I new that our 2012 Hyundai Genesis timing chains and tensioners needed replaced, I had done my research and they quoted me a reasonable price for a complex job. Unlike other in town shop which was over double price. We thought we'll check around town first, because the dealership is always outrageous. We were wrong, the job was just what I new it was and it was fixed within my budget. Now that being said, it was somewhere around 1,500 more than original quote, but that's ok because we new exactly what it would take and it was way less ... Read More

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Google - Aug 28, 2026

I new that our 2012 Hyundai Genesis timing chains and tensioners needed replaced, I had done my research and they quoted me a reasonable price for a complex job. Unlike other in town shop which was over double price. We thought we'll check around town first, because the dealership is always outrageous. We were wrong, the job was just what I new it was and it was fixed within my budget. Now that being said, it was somewhere around 1,500 more than original quote, but that's ok because we new exactly what it would take and it was way less than the quote from a local shop, that we won't mention the name. So in the end it cost 5.000 to get the job done plus extra stuff they did that they didn't have to do. Car was detailed clean, super cool! Seems like a lot but the car only has 100, 000 miles. Now it has at least that much more for a luxury car. Very happy 😊 Oh yeah, be aware. The local shop in Albany wanted over 10,000 to do the same job. Sometimes you just have to do your homework.

My car is running great. They got rid of the engine clater.The staff was very kind. Over all price was good. They did a great job .

Hunter, part of the amazing sales team at this Albany location, immediately earned my trust and we very-much look forward to a long-term car relationship. We knew we had found our Hyundai advocate as soon as we chatted with him. What a stark contrast to the "Salem" Hyundai experience. Worth the extra drive by a longshot.

Savannah in the service department went over and above outstanding customer service. Low mileage, but time...showed me the ropes for my wellness check, all green.

Very nice and knowledgeable best part was they weren't pushy

Super nice people, super clean facility!

Fabius service. Friendly. Courteous. Had answers to each and every question. Worked to help on any issue and ideas. Staff outstanding g.

Hyundai of Albany staff were very friendly professional and knowledgeable we will visit again in the future.

Very friendly and to the point. No back and forth. Price was fair and comparable with other dealers

The Staff at Albany Hyundai are always looking out for me, and they mean it when they say they thrive in Customer satisfaction.

Professional, fast, quality service. All at this dealership are friendly and truly interested in helping with your needs without being the least bit aggressive.

Good service, it was my first time servicing my car and they guided me through it pretty swimmingly.

My car buying experience was excellent. They worked with me to make sure I left with my dream car. Most importantly, they made it affordable! Highly recommended if you are looking for a new car.

So friendly not pushy explains everything answers all your questions very helpful makes it so easy the building is spotless

I bought my Santa fe May of 2026 they are still helping me understand my car even 3 months later. And they never treat me like I should know better.

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Staff was pleasant to work with and courteous all the way from first meeting through waving us off in the new car.

Amazing service

Great new 12 volt battery installed

Very kind and compassionate with expense

Great experience. I would definitely buy a car here again.

Very quick easy took an hour and a half from walk in to leave as long as you know what you want and you got everything already in line very quick easy Hunter with awesome

Hyundai of Albany was incredibly easy to work with, there was never any pressure, and they gave me a great deal on my trade-in. Sierra was absolutely amazing! She was knowledgeable about every vehicle from bumper to bumper and took the time to answer all of our questions. She made sure we were completely set up and comfortable with our new car before we left the lot. The entire experience was smooth, enjoyable, and stress free. I will definitely be recommending Albany Hyundai and Sierra to anyone looking for a new vehicle.

Great people who helped me navigate the car buying process quickly and courteously. Ric Taylor was efficient, friendly and exacting in getting me a good deal on my trade and finding me the new car I needed. I’d definitely do business there again.

We are pleased with the service, and thanks for the loaner car!

We recently purchased a Santa Fe hybrid from here and we couldn’t be happier. Hunter and Pierce were professional and answered all our questions. . Our whole experience was great!

Hunter was my contact at the dealership. He was great at getting answers to my MANY questions. He was extremely helpful and a total pleasure to work with. I will definitely be referring him to my friends and family. Everyone I came into contact with was very friendly and helpful. I never felt the pushiness that often happens at car dealerships and that’s a big reason I continued to work the this group. I absolutely LOVE my new Santa Fe!!

We had an easy buying experience when we purchased our Kona last year and a smooth service experience last week.

The service was great. And they washed our car for free.

Had a great experience buying from Hyundai of Albany. Hunter was great to work with and made everything easy and low pressure. They went above and beyond to get the exact vehicle I wanted and quickly even though it was a holiday weekend.

great operation. smooth and efficient checkin and service and updates completed... plus we got a car wash!!! if you added a cleaning detail, we'd gladly pay extra!!! robert e atkinson

Service is thorough and always done in a timely manner. I also appreciate all the modes of communication.

Nice people, lots of selection, a really easy buying experience.

I was expecting the process of test driving and negotiating to be a 4+ hour ordeal. Not the case. I got in and out of there in under 3 hours. Dan was very polite and friendly. Very happy with my car.

The services was very nice, and all the staff were nice too.

Love our new Hyundai Tucson purchased in Albany. Our salesperson, Gavin Hughes, was very professional, easy to work with and helpful. Highly recommend Gavin and Hyundai in Albany.

Very easy to work with. They found the car I wanted and made the shopping and leasing process simple. I really appreciated them working and staying on schedule.

I was there for 36,000 mile servicing. It was done well. The downside, it took over two hours!

Easy buying experience. Very accommodating Fair price

Jackson is always courteous and helpful.

The employees at the dealership are very polite and accommodating.

The service I received from Rick and the finance person were top notch. They were very helpful and Rick listened to what I was looking for I didn't feel like I was pushed into anything I didn't want. I drove away in the vehicle I wanted and I'm a very happy camper. Thank you guys for all your help. It was greatly appreciated.

My car was in for a recall service. Check in was done quickly and efficiently. My car was serviced within the estimated time parameters.

Had a recall due, so scheduled an online appointment; which the system was easy to navigate and user-friendly. Arrived to my appointment and was greeted by Savannah who has exceptional customer service. Left vehicle for the recall to be complete and received a phone call from Savannah that it wasn’t going to be complete today due to an unfortunate reason and I could pick my car up or leave it. I elected to leave it, and around 10 a.m. I received a call that my vehicle was ready and upon pick-up, it was cleaned as well. By far the ... Read More

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Google - Jun 17, 2026

Had a recall due, so scheduled an online appointment; which the system was easy to navigate and user-friendly. Arrived to my appointment and was greeted by Savannah who has exceptional customer service. Left vehicle for the recall to be complete and received a phone call from Savannah that it wasn’t going to be complete today due to an unfortunate reason and I could pick my car up or leave it. I elected to leave it, and around 10 a.m. I received a call that my vehicle was ready and upon pick-up, it was cleaned as well. By far the best dealership experience I have ever had and now I will be a future customer.

Easy and Honest process of transaction

Very friendly, very helpful, and especially very patient

The sales process was very comfortable. Gavin listened to our concerns and worked to get us a good price. Upon driving the car we noticed a matter that needed repair. They responded to the need and worked to get the problem solved.