Customer Testimonials
Very friendly and to the point. No back and forth. Price was fair and comparable with other dealers
The Staff at Albany Hyundai are always looking out for me, and they mean it when they say they thrive in Customer satisfaction.
Professional, fast, quality service. All at this dealership are friendly and truly interested in helping with your needs without being the least bit aggressive.
Good service, it was my first time servicing my car and they guided me through it pretty swimmingly.
My car buying experience was excellent. They worked with me to make sure I left with my dream car. Most importantly, they made it affordable! Highly recommended if you are looking for a new car.
So friendly not pushy explains everything answers all your questions very helpful makes it so easy the building is spotless
I bought my Santa fe May of 2026 they are still helping me understand my car even 3 months later. And they never treat me like I should know better.
Staff was pleasant to work with and courteous all the way from first meeting through waving us off in the new car.
Amazing service
Great new 12 volt battery installed
Very kind and compassionate with expense
Great experience. I would definitely buy a car here again.
Very quick easy took an hour and a half from walk in to leave as long as you know what you want and you got everything already in line very quick easy Hunter with awesome
Hyundai of Albany was incredibly easy to work with, there was never any pressure, and they gave me a great deal on my trade-in. Sierra was absolutely amazing! She was knowledgeable about every vehicle from bumper to bumper and took the time to answer all of our questions. She made sure we were completely set up and comfortable with our new car before we left the lot. The entire experience was smooth, enjoyable, and stress free. I will definitely be recommending Albany Hyundai and Sierra to anyone looking for a new vehicle.
Great people who helped me navigate the car buying process quickly and courteously. Ric Taylor was efficient, friendly and exacting in getting me a good deal on my trade and finding me the new car I needed. I’d definitely do business there again.
We are pleased with the service, and thanks for the loaner car!
We recently purchased a Santa Fe hybrid from here and we couldn’t be happier. Hunter and Pierce were professional and answered all our questions. . Our whole experience was great!
Hunter was my contact at the dealership. He was great at getting answers to my MANY questions. He was extremely helpful and a total pleasure to work with. I will definitely be referring him to my friends and family. Everyone I came into contact with was very friendly and helpful. I never felt the pushiness that often happens at car dealerships and that’s a big reason I continued to work the this group. I absolutely LOVE my new Santa Fe!!
We had an easy buying experience when we purchased our Kona last year and a smooth service experience last week.
The service was great. And they washed our car for free.
Had a great experience buying from Hyundai of Albany. Hunter was great to work with and made everything easy and low pressure. They went above and beyond to get the exact vehicle I wanted and quickly even though it was a holiday weekend.
great operation. smooth and efficient checkin and service and updates completed... plus we got a car wash!!! if you added a cleaning detail, we'd gladly pay extra!!! robert e atkinson
Service is thorough and always done in a timely manner. I also appreciate all the modes of communication.
Nice people, lots of selection, a really easy buying experience.
I was expecting the process of test driving and negotiating to be a 4+ hour ordeal. Not the case. I got in and out of there in under 3 hours. Dan was very polite and friendly. Very happy with my car.
The services was very nice, and all the staff were nice too.
Love our new Hyundai Tucson purchased in Albany. Our salesperson, Gavin Hughes, was very professional, easy to work with and helpful. Highly recommend Gavin and Hyundai in Albany.
Very easy to work with. They found the car I wanted and made the shopping and leasing process simple. I really appreciated them working and staying on schedule.
I was there for 36,000 mile servicing. It was done well. The downside, it took over two hours!
Easy buying experience. Very accommodating Fair price
Jackson is always courteous and helpful.
The employees at the dealership are very polite and accommodating.
The service I received from Rick and the finance person were top notch. They were very helpful and Rick listened to what I was looking for I didn't feel like I was pushed into anything I didn't want. I drove away in the vehicle I wanted and I'm a very happy camper. Thank you guys for all your help. It was greatly appreciated.
My car was in for a recall service. Check in was done quickly and efficiently. My car was serviced within the estimated time parameters.
Had a recall due, so scheduled an online appointment; which the system was easy to navigate and user-friendly. Arrived to my appointment and was greeted by Savannah who has exceptional customer service. Left vehicle for the recall to be complete and received a phone call from Savannah that it wasn’t going to be complete today due to an unfortunate reason and I could pick my car up or leave it. I elected to leave it, and around 10 a.m. I received a call that my vehicle was ready and upon pick-up, it was cleaned as well. By far the ... Read More Google - Jun 17, 2026
Easy and Honest process of transaction
Very friendly, very helpful, and especially very patient
The sales process was very comfortable. Gavin listened to our concerns and worked to get us a good price. Upon driving the car we noticed a matter that needed repair. They responded to the need and worked to get the problem solved.
I'm in my 70's and this was the best experience I've ever had buying a car. Serra, Mike and Andrew were amazing and fun, and so fast. They didn't play the usual car dealership games, they just got me the best deal and best rate and only took 2 hours. Thank you so much. KARL
Timely service, pleasant employees, comfortable seating area.
Great service! Worth the price 😀
Good car purchasing experience! Everyone was very friendly and helpful. Process was quick and easy. I would recommend checking them out.
Great customer service.
Your dealership is so different than the one in Eugene, where I live. I was greeted with a smile by Jackson , and helped with my Hyundai app by a salesperson. Excellent..no bad vibes! Thank you!
Came in for complimentary servicing. Very thorough. Got a much needed car wash that I was ot expecting!!!
It was the easiest buying experience I ever had! Dan Williams was the salesperson and there was no pressure to buy.
Rick was our salesman and was Amazing, so helpful and made sure we got thru quickly with the buying process.
We bought a new car at Hyundai of Albany and it was a great experience. We've purchased several new cars from other dealerships over the years and this one was the best. Easy to negotiate price/terms, casual and no pressure games. Everyone was friendly and easy going. Pierce was our sales guy and he was excellent. I've had some positive experiences at other dealerships in the past but this was the only time that it was actually fun. Definitely 5 stars
My salesman was very informative, pleasant and patient with me . He took the time to show me all the functions of the car, sometimes he had to show me more than once because I easily forgot. My previous car was purchased in 2004 and didn't have all the amenities that these newer cars have. He spent most of the day with us. He introduced us to all the managerial staff and gave us a tour of the facilities and the service department. I was impressed with patience and his knowledge. He is a great asset to your company, he was ... Read More Google - May 31, 2026
Ric was great to work with and find us the Suv we were looking for.
My Hyundai was overheating. I dropped it off on a Thursday night, hoping to get it back before the weekend. Unfortunately parts had to be ordered, so I was without a car over the weekend, but a loaner became available on Monday, so I had transportation to a meeting on Tuesday. My car was ready to be picked up Tuesday late afternoon. Savanna was great to work with.
I came in to have our car serviced. The staff was very courteous and informative to what was going to happen. They work quickly, got done about hour and I was on my way. This the third time I have been to them. They alert me if the car has a problem, they listen to my concerns and fix warranty issues quickly. And they have free snacks, bonus.
Had an ICCU and main fuse failure in my 2025 Ioniq 5. Roadside assistance towed to the dealership on a Monday morning and we got the car back on Friday. Savanna, the service manager, called multiple times to keep me current on the repairs. Very impressed with the service.
From the first time I talked to them and met them I felt like they really cared and took good care of me and I'm thankful and grateful for them once again thank you so much Hyundai Albany I'll be back thank you, Jane S.
Clean, courteous, I was there 2.5 hours for an oil change. They told me after that there was a recall that they fixed, so that may have taken some time. I wasn't told before hand about the recall and haven't received anything in the mail notifying me about the recall. So I'm a bit disappointed about that, but all in all, it was fixed for which I so appreciate. Again, they were very courteous and the place was clean. High marks for that.
Shop was great. Everything was clean, lightly stocked, and open.
We were privileged to be among Gavin Hughes' first sales. He was great-personable, attentive, easy to work with.
Ioniq5 2023. 12v battery not charging. After talking to factory tech decided the 12 V battery needed to be replaced. It’s just three years old. Warranty did not cover the battery or the installation. Would’ve like to know how far Out of warranty battery was as it seems to me it should have been covered for a longer period of time
I was able to get a ride with two dogs to the dog park while recall work was done on my car. A complete inspection was done and a car wash as well. Savanah and a male in service were wonderful. I've forgotten his name.
Thank you to the team at Hyundai of Albany for helping me find a new car that I LOVE and that met my needs. I would like to specifically thank Pierce, my salesperson, for taking some time to get to know me and find a vehicle that checked every box and that I really enjoy having so far. He was competent and patient and if he didn’t know an answer, he would seek it out. He was transparent about the vehicle and its features and did not come off as a pushy salesperson as would be the expected experience ... Read More Google - May 21, 2026
We were Pierce’s first solo sell and we were so pleased with his customer service and overall experience. We bought through the Costco program and appreciated that it was fast and direct. Everyone that we worked with was outstanding at this dealer and they went above and beyond to get me the car I wanted.
Process was quick and easy. Everyone was great to work with. Enjoyed working with Dan.
Loved the test drive... Loved the no pressure sales. LOVE my new car.
Very helpful. Low key. No press. Every one super friendly.
My car was serviced really well. They washed my car and when I came in for my oil change, I told them to excuse my car was dirty inside as well and that I was planning on vacuuming it the next day. It was on my to do list. On my way home after they were done, I noticed that it had been vacuumed on the inside. I thought that was above and beyond and I was very grateful. I will always use them for anything to do with my car.
It was an absolute joy to work with the wonderful staff at Hyundai of Albany. We were treated with kindness and respect during the entire purchase process. We took several days to decide, and at no time did we feel pressured or uncomfortable. Both my wife and I highly recommend this dealership and the kind, professional staff who work there.
Sierra was great. Made the process smooth and quick. They are all very knowledgeable and was ver helpful.
Took in my Sonata to the Service department after an oil leak - they found the problem and fixed it. Later I also had them replace my brake pads, and they were efficient and convenient.
Great experience with the sales and financial department. Got my car I wanted ❤️
I would recommend 100% and would recommend Hunter to any of my family and friends and even strangers. As a whole Albany Hyundai was one of the best experiences I’ve ever had with a car dealership this was my second car I have purchased from them and if I need another one I’m going beck to them
Our experience at Albany Hyundai was great. Sierra has a no-pressure approach which my wife and I appreciate. She was knowledgeable about the Palisade and what she didn’t know, she quickly found answers to. Great buying experience!