Customer Testimonials
Beautiful new dealership. Friendly and professional staff. I've had my car serviced there (and previous location) for years....always satisfied. Just bought a new car...very positive experience.
Much improved since Hyundai got its own location. Techs and staff know my car well. They serviced it on time and kept us well informed about findings and choices. We signed up for a 3 year contract because they did a great job.
Very happy with our experience at this dealership. Easy to work with, low pressure, great communication and follow up. Everyone we've dealt with during our car purchase here has been exceptional to work with.
Staff are friendly and helpful. I didn’t feel pressured to make any decisions.
The whole team was kind, and I was treated well.
Always a good experience. Good work, good people, good cars
I recently purchased a used vehicle at Hyundai of Albany. We currently lease a vehicle from them; as returning customers, they treated us very well, and we're clearly grateful for return business. There was no heavy handed sales pressure, just straight forward information, a test drive, and fair negotiation. It actually turned out the vehicle needed a couple things before we could drive it away, but they were happy to handle those things quickly and free of charge. I would recommend this dealership to anyone looking to buy or lease, new or used - they appreciate customers!
Awesome group of people
Fast, affordable and top notch customer service.
The entire experience was great. They exceeded my expectation and, so far, the car is wonderful.
Good experience
Completed the oil change and recall in the time they said, plus I got a car wash, loved that!
Very nice service. There was a nice waiting room and everyone was very helpful and friendly. They even worked to get me the best price possible for what I needed.
Very good caring customer service from Angela and fair price. The mechanics are well trained in their skills.
Very kind and professional.
Visit was for a recall and staff very was quick to fix the problem. Very professional and friendly staff. I work with Angela and she was wonderful!! I would highly recommend this facility.
Very professional to work with the staff in the service department. Explained work and made valuable recomendations.
Was treated professionally. Enjoy our experience
My salesman was incredibly courteous, and the sales manager and finance staff we some of the best I have ever experienced. I was also introduced to the service manager who assured me I would be taken care of. Beautiful and clean showroom, it was all impressive. Recommend Tyson my salesman to everyone.
Fast snd very friendly service. They took care of the recall on our Elantra quickly with no problems
Weston was very helpful in my decision making. Andrew in finance was equally helpful, organized.
The Service Department was terrific!! Great service—and they washed my Hyundai!!
Edit: Jake, I sent you an email a week ago like you asked and have not heard anything yet. The hybrid battery in my car went out. They replaced it for less than I was quoted. A week after I left it with them to replace it I was notified that it would take up to 6 months for the parts to come in. It did take 4 months for the parts to come in. They replaced it quickly and it works well. The problem is that my car interior was covered in mold by the time it was repaired. I'm ...
Very helpful
Great service as always from Jackson
Hyundai of Albany is, without a doubt, the best in the business. I’ve now purchased two brand-new vehicles from this dealership, and each experience has surpassed the last. They have completely redefined my expectations of what a car-buying experience should be—rooted in honesty, integrity, and respect. From the moment you walk through their doors, you're met with a welcoming atmosphere and a team of professionals who genuinely care. Every employee radiates positivity and treats you like family. The car-buying process is often stressful, but at Hyundai of Albany, it feels more like catching up with old friends, ...
We were referred to Hyundai of Albany by the Costco Auto program. It was not the closest Hyundai dealer, but we traveled to Albany to test drive a Tucson Hybrid. The experience was excellent! They did not have the color and features we wanted at the time, but they provided us with a price and trade-in value and an estimate of when the car we wanted would be available. The car came in earlier than expected. There were no surprises, and the sales process was straightforward and uncomplicated. Everyone at the dealership was very professional, knowledgeable, and friendly. Our salesman, ...
Absolutely amazing treatment from all employees. Never forced into anything I didn’t want. Answered all my questions and have continued to check on me and make sure I understand all the different things in the vehicle.
The GM Jake Zilverberg and Jackson the service writer were both very professional and helpful. I would highly recommend this dealership as I never felt pressured into buying anything that I didn’t need to buy.
Alec was amazing,
Professional and efficient! Angela was a pleasure to work with to get my car serviced.
My car was in for a recall, and I had nothing but a positive experience. I had a loaner until my car was done. Jackson Henry of Hyundai of Albany was awesome! Kept me up-to-date all the time.
Purchased a wonderful Hyundai Santa Fe. We were met at the door with a welcome and had a positive experience in our purchase. Very friendly, answered our many detailed questions, explained everything in detail. Gave us opportunities to add on extra services as we wished. Experienced a couple of glitches which were immediately addressed and solved with no expense to us. REALLY appreciate the professionalism and 5 star attitude and service from Hyundai of Albany. Don't miss an opportunity for a wonderful car buying experience. Check it out!!!
Service staff were very helpful and answered all my questions. After completing the warranty maintenance they washed the vehicle which I considered an added bonus.
Very professional. Super helpful in answering our questions. Great experience.
These folks are very friendly and all the work i have had done has been in a timely manner. Great job!
I had a great experience. Justin is awesome. The manager is very nice. The place is very clean and spacious. Im so glad I bought my Santa Fe in this location.
The team at Albany Hyundai were helpful and knowledgeable, including Weston, the General Manager and the finance person. They listened to me and didn't try to over sell. It was the quickest and smoothest car buying experience I have had. I was very pleased with my experience and would recommend them to anyone.
Came to Hyundai of Albany after test driving my new car just once. Tyson was very welcoming and friendly, the dealership is quite nice, speaking with everyone was easy and pressure free. My entire experience was much more pleasant than some other *unnamed* dealerships in town.
The staff made the experience as quick and as smooth as possible. Alec gets a 5 star review. Thanks for your help, and for being super genuine and easy to work with. I hate fake salesman conversation racket… It was such a breath of fresh air not to have to deal with a Blowhard. We told them what we wanted for financing and they got us there. It was a great experience.
Came to get my Tucson serviced. Staff was friendly and fast. Everything was explained well, and the final price ended up being less. No pressure from sales staff while I waited, and well stocked with snacks.
I arrived at the end of the day hoping to buy the car I found online with Hyundai of Albany. And Thanks to Tyson, Brett and Jariah I drove away with the car of my dreams. I had questions. I had a trade in. And I wanted them to find me financing for the remaining balance. No Problem for this team. Everything went smoothly which made it a fun buying experience for me. I highly recommend buying your next car from Hyundai of Albany. I know I will.
Great experience buying a used car with salesman Justin. 10/10 recommend.
My only issue was the time involved. It ended up taking an hour and a half to get a turn signal bulb replaced. Right after texting to ask how much longer it would be, I was told that it was ready. It made me wonder if someone neglected to notify me. Other than that, I love your new facility and have always been pleased with the work on my car.
Great experience start to finish
The staff was helpful and polite, despite me being irritated with my car situation. Talking to the service staff directly was helpful in understanding what recommendations for my car were more crucial to take care of first. The list of recommendations had been rather intimidating.
Everyone at the dealership is very friendly and especially Angela, service advisor does a very exceptional job. The check-in point is nice and clean indoors and warm. Makes you feel comfortable and they are very efficient.
I had a great experience with Hyundai of Albany. They did the 30,000mi maintenance on my Kia Niro EV. Angela was friendly, knowledgeable and helpful. The dealership is clean, modern and welcoming. I received good and time-efficient service. I will use them in the future.
The only thing I would say is that when the seat is all the way back if it can be returned to the normal settings
Angela and staff have been great since I first entered their new location. The customer service is beyond my expectations. Thank you for putting your customers needs first!
Love the new building and the young man who helped us was very nice and professional.
I have been wanting to get the new Santa Cruz and decided to finally go check them out. Westin was my guy and man did I appreciate him so much. He was kind and patient and easy to work with. The whole team was so friendly and made me feel very welcome! I drove off the lot in a new 2025 that I absolutely love!
Great people, super professional, very knowledgeable.
Always great service provided exactly the way I ask for every time. I also like the report card on my vehicle that lets me know what I might be needing to do down the road. Outstanding!!!
Easy to get an oil change scheduled. Got me right in as scheduled, got the work done efficiently, and gave me back a clean car.
Beautiful new buildingcabd the service has not changed, always great
I was very impressed on how efficient they were and quickly. They got my job done.And very professional
Great customer service, and they worked hard to get the car I wanted.
From booking appt to check in progress, it was great experience, staff very friendly and professional! Not like the other service dept in Salem! They were knowledgeable about the process. They got my car in and out it was a smooth transaction! Kudos to Hyundai of Albany!
Great service! Amazon and Hyundai have made buying a new car 🚗 a breeze! The staff at Hyundai is super friendly and helpful! If you're looking for a new ride, I recommend you give them a try.
Fast and professional service.
Tyson B made our car buying experience the best! Tyson was easygoing, friendly, knowledgeable, and nice.
Super friendly and informative!
Very friendly and helpful
Very knowledgeable about the vehicle. Patient with all my questions and no pressure!!
All in all It was a good and pleasant experience. Good running vehicle and a great deal. Salesman was a great young man. I left with a smile and my new Nissan Rogue.
One of the service advisor, Angela was very friendly and knowledgeable. I recently purchased Hyundai Santa Fe from another dealership but the dealer forgot to remove the anti theft tracking device (SWAT) which causes annoying loud siren sounds that lasts for 3-5 seconds whenever I start the engine. She understood and was familiar with the issue and managed to remove the device in less than half hour. The overall experience was very pleasing and felt very professional. This new location also has a modern, spacious, and comfortable lounge / waiting area with variety of snacks and hot drinks from the machine ...
All of your staff was great, but we came in at 2, hoping 2&1/2 hours would be sufficient. I had a commitment at 5, and was very late, as the process required over 3 hours, and at that, were still not done! I need to return to have my Bluetooth set up!
Top rate service department at our new Albany Hyundai dealership. If you haven’t visited them yet, you need to. So happy we have such a quality dealership in our area.
Went in with a trade they worked hard and got me a great deal couldn't be more happier with my purchase would recommend 100% thank you hyundai of Albany!!
Hyundai of Albany is AMAZING! They have a great team, make you feel like family, and ensure that you are taken care of. Not once did I feel pressured to buy a car while I was there, and when I bought my car (and had it serviced), they made sure to explain everything. Not once did I feel like I was being taken advantage of for car needs, but invested in instead. I will always come back and recommend Hyundai of Albany to everyone in need of cars/car services.
I appreciate the opportunity to pick my car up after work and the service department is closed.