Wonderful customer service. Stayed in contact with me and even washed my car. Love the new facility

Very friendly and quick

Good folks World class service bays I would consider seriously buying another vehicle in the future.

Friendly staff. Easy to work with.

Very friendly and helpful!!

Excellent service staff, great communication, timely work completion, clean, bright, and pleasant waiting room.

We went expecting to buy a Hyundai Tucson and trade in our Kona and Volt. What we walked out with was so much more. The level of professionalism exhibited by our salesperson, Alec McConnell, the finance manager Jariah Taylor and the General manager Jake Zilverberg was everything you would hope to see in a car dealership. We were treated with respect and welcomed with a friendly attitude. There was absolutely no pressure to buy at all. I knew what numbers I needed to get to in order to make the deal work with our family's financial structure. Jake worked ... Read More

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Google - May 3, 2025

We went expecting to buy a Hyundai Tucson and trade in our Kona and Volt. What we walked out with was so much more. The level of professionalism exhibited by our salesperson, Alec McConnell, the finance manager Jariah Taylor and the General manager Jake Zilverberg was everything you would hope to see in a car dealership. We were treated with respect and welcomed with a friendly attitude. There was absolutely no pressure to buy at all. I knew what numbers I needed to get to in order to make the deal work with our family's financial structure. Jake worked closely with Alec and was able to get us over the finish line! We then went to see Jariah, the finance guy. Mind you-this was well after closing time. No one was rushing us. No one asked us to come back. They stayed as long as we needed them to and answered all of our questions. My husband and I appreciated the honesty of Jariah. He didn't try to sell us every extra package. If fact, most of the add on packages I inquired about, he told me weren't necessary. Wow! Honesty from a car dealership! Can you believe it! This is the reason why we purchased our second car from Hyundai of Albany. When we brought the Volt back the following day, Jake took time out of his busy schedule to sit in the car with us and go through the different screen set ups. Who does that? I'll tell you who-the business who cares about it's customers. That business is Hyundai of Albany. We won't purchase a car from any other dealership.

Westin, the salesman was very friendly and knowledgeable. The entire staff that we interfaced with, were helpful and friendly. I have no reservations on my leasing decision.

Super friendly, helpful. Work with you and your budget. Bought first car with Justin and ended up buying a second car with Tyson the next week. Both were super nice and not pushy. Andrew in finance and Brad were very kind and helped guide me throughout process without pushing any extras. Would definitely recommend and go back again if I needed another vehicle

Tyson Brasfield was an excellent salesman. He did not press us when we asked for space and he treated us so well that we came back to him specifically when we were ready to buy a new vehicle.

Fast service, thorough, friendly and a comfortable space to wait.

Good professional service. Easy to schedule online.

Excellent service department

Service center was amazing, Jackson was so friendly and helped me a ton! Not to mention they gave me a loaner vehicle for a warranty issue that didn't affect driveability which while not necessary, was very appreciated!

Tyson was amazing! It was an all around great experience!

Had a great experience working with the Sales and Finance teams at Hyundai of Albany. All very friendly, knowledgeable, and easy to work with. The building was nice and clean and comfortable. I feel like I got a great deal and I love my new car!

Very thorough very courteous very dependable.

great experience: will do it again

Great experience, Angela was very nice and helpful. The service was timely and efficient.

Working with Tyson was truly a pleasure from start to finish. Both he and Andrew went above and beyond to make the entire car-buying process smooth, stress-free, and actually enjoyable. My girlfriend and I felt well taken care of every step of the way and we couldn’t be happier with how everything turned out. The team at Hyundai of Albany made sure all our questions were answered and that we felt confident in our decision. She absolutely loves her “new” car, and we’re both so glad we chose to come here. Thank you again for such a great ... Read More

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Google - Apr 19, 2025

Working with Tyson was truly a pleasure from start to finish. Both he and Andrew went above and beyond to make the entire car-buying process smooth, stress-free, and actually enjoyable. My girlfriend and I felt well taken care of every step of the way and we couldn’t be happier with how everything turned out. The team at Hyundai of Albany made sure all our questions were answered and that we felt confident in our decision. She absolutely loves her “new” car, and we’re both so glad we chose to come here. Thank you again for such a great experience!

Beautiful new dealership. Friendly and professional staff. I've had my car serviced there (and previous location) for years....always satisfied. Just bought a new car...very positive experience.

Much improved since Hyundai got its own location. Techs and staff know my car well. They serviced it on time and kept us well informed about findings and choices. We signed up for a 3 year contract because they did a great job.

Very happy with our experience at this dealership. Easy to work with, low pressure, great communication and follow up. Everyone we've dealt with during our car purchase here has been exceptional to work with.

Staff are friendly and helpful. I didn’t feel pressured to make any decisions.

The whole team was kind, and I was treated well.

Always a good experience. Good work, good people, good cars

I recently purchased a used vehicle at Hyundai of Albany. We currently lease a vehicle from them; as returning customers, they treated us very well, and we're clearly grateful for return business. There was no heavy handed sales pressure, just straight forward information, a test drive, and fair negotiation. It actually turned out the vehicle needed a couple things before we could drive it away, but they were happy to handle those things quickly and free of charge. I would recommend this dealership to anyone looking to buy or lease, new or used - they appreciate customers!

Awesome group of people

Fast, affordable and top notch customer service.

The entire experience was great. They exceeded my expectation and, so far, the car is wonderful.

Good experience

Completed the oil change and recall in the time they said, plus I got a car wash, loved that!

Very nice service. There was a nice waiting room and everyone was very helpful and friendly. They even worked to get me the best price possible for what I needed.

Very good caring customer service from Angela and fair price. The mechanics are well trained in their skills.

Very kind and professional.

Visit was for a recall and staff very was quick to fix the problem. Very professional and friendly staff. I work with Angela and she was wonderful!! I would highly recommend this facility.

Very professional to work with the staff in the service department. Explained work and made valuable recomendations.

Was treated professionally. Enjoy our experience

My salesman was incredibly courteous, and the sales manager and finance staff we some of the best I have ever experienced. I was also introduced to the service manager who assured me I would be taken care of. Beautiful and clean showroom, it was all impressive. Recommend Tyson my salesman to everyone.

Fast snd very friendly service. They took care of the recall on our Elantra quickly with no problems

Weston was very helpful in my decision making. Andrew in finance was equally helpful, organized.

The Service Department was terrific!! Great service—and they washed my Hyundai!!

Edit: Jake, I sent you an email a week ago like you asked and have not heard anything yet. The hybrid battery in my car went out. They replaced it for less than I was quoted. A week after I left it with them to replace it I was notified that it would take up to 6 months for the parts to come in. It did take 4 months for the parts to come in. They replaced it quickly and it works well. The problem is that my car interior was covered in mold by the time it was repaired. I'm ... Read More

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Google - Mar 23, 2025

Edit: Jake, I sent you an email a week ago like you asked and have not heard anything yet. The hybrid battery in my car went out. They replaced it for less than I was quoted. A week after I left it with them to replace it I was notified that it would take up to 6 months for the parts to come in. It did take 4 months for the parts to come in. They replaced it quickly and it works well. The problem is that my car interior was covered in mold by the time it was repaired. I'm happy with the repair but not about the condition of my car upon pickup.

Very helpful

Great service as always from Jackson

Hyundai of Albany is, without a doubt, the best in the business. I’ve now purchased two brand-new vehicles from this dealership, and each experience has surpassed the last. They have completely redefined my expectations of what a car-buying experience should be—rooted in honesty, integrity, and respect. From the moment you walk through their doors, you're met with a welcoming atmosphere and a team of professionals who genuinely care. Every employee radiates positivity and treats you like family. The car-buying process is often stressful, but at Hyundai of Albany, it feels more like catching up with old friends, ... Read More

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DealerRater - Mar 19, 2025

Hyundai of Albany is, without a doubt, the best in the business. I’ve now purchased two brand-new vehicles from this dealership, and each experience has surpassed the last. They have completely redefined my expectations of what a car-buying experience should be—rooted in honesty, integrity, and respect. From the moment you walk through their doors, you're met with a welcoming atmosphere and a team of professionals who genuinely care. Every employee radiates positivity and treats you like family. The car-buying process is often stressful, but at Hyundai of Albany, it feels more like catching up with old friends, making everything move smoothly and efficiently. At no point did I feel pressured to purchase anything beyond what I needed. They not only offered me the best deals compared to surrounding dealerships but also provided significantly more for my trade-in. Their transparency and clear communication ensured I was informed at every step, making the entire process as seamless and stress-free as possible. Even when we brought our kids along, the team went above and beyond to make them feel comfortable, providing plenty of activities to keep them engaged while we handled the paperwork. Simply put, Hyundai of Albany sets the gold standard for the industry. They are the only dealership I trust, and time and time again, they have proven to be an outstanding group to work with.

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We were referred to Hyundai of Albany by the Costco Auto program. It was not the closest Hyundai dealer, but we traveled to Albany to test drive a Tucson Hybrid. The experience was excellent! They did not have the color and features we wanted at the time, but they provided us with a price and trade-in value and an estimate of when the car we wanted would be available. The car came in earlier than expected. There were no surprises, and the sales process was straightforward and uncomplicated. Everyone at the dealership was very professional, knowledgeable, and friendly. Our salesman, ... Read More

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Google - Mar 18, 2025

We were referred to Hyundai of Albany by the Costco Auto program. It was not the closest Hyundai dealer, but we traveled to Albany to test drive a Tucson Hybrid. The experience was excellent! They did not have the color and features we wanted at the time, but they provided us with a price and trade-in value and an estimate of when the car we wanted would be available. The car came in earlier than expected. There were no surprises, and the sales process was straightforward and uncomplicated. Everyone at the dealership was very professional, knowledgeable, and friendly. Our salesman, Tyson, communicated with us through the entire process. We found him to be honest, forthright, and an excellent communicator. We highly recommend Hyundai of Albany! They are worth the drive!

Absolutely amazing treatment from all employees. Never forced into anything I didn’t want. Answered all my questions and have continued to check on me and make sure I understand all the different things in the vehicle.

The GM Jake Zilverberg and Jackson the service writer were both very professional and helpful. I would highly recommend this dealership as I never felt pressured into buying anything that I didn’t need to buy.

Alec was amazing,

Professional and efficient! Angela was a pleasure to work with to get my car serviced.

My car was in for a recall, and I had nothing but a positive experience. I had a loaner until my car was done. Jackson Henry of Hyundai of Albany was awesome! Kept me up-to-date all the time.

Purchased a wonderful Hyundai Santa Fe. We were met at the door with a welcome and had a positive experience in our purchase. Very friendly, answered our many detailed questions, explained everything in detail. Gave us opportunities to add on extra services as we wished. Experienced a couple of glitches which were immediately addressed and solved with no expense to us. REALLY appreciate the professionalism and 5 star attitude and service from Hyundai of Albany. Don't miss an opportunity for a wonderful car buying experience. Check it out!!!

Service staff were very helpful and answered all my questions. After completing the warranty maintenance they washed the vehicle which I considered an added bonus.

Very professional. Super helpful in answering our questions. Great experience.

These folks are very friendly and all the work i have had done has been in a timely manner. Great job!

I had a great experience. Justin is awesome. The manager is very nice. The place is very clean and spacious. Im so glad I bought my Santa Fe in this location.

The team at Albany Hyundai were helpful and knowledgeable, including Weston, the General Manager and the finance person. They listened to me and didn't try to over sell. It was the quickest and smoothest car buying experience I have had. I was very pleased with my experience and would recommend them to anyone.

Came to Hyundai of Albany after test driving my new car just once. Tyson was very welcoming and friendly, the dealership is quite nice, speaking with everyone was easy and pressure free. My entire experience was much more pleasant than some other *unnamed* dealerships in town.

The staff made the experience as quick and as smooth as possible. Alec gets a 5 star review. Thanks for your help, and for being super genuine and easy to work with. I hate fake salesman conversation racket… It was such a breath of fresh air not to have to deal with a Blowhard. We told them what we wanted for financing and they got us there. It was a great experience.

Came to get my Tucson serviced. Staff was friendly and fast. Everything was explained well, and the final price ended up being less. No pressure from sales staff while I waited, and well stocked with snacks.

I arrived at the end of the day hoping to buy the car I found online with Hyundai of Albany. And Thanks to Tyson, Brett and Jariah I drove away with the car of my dreams. I had questions. I had a trade in. And I wanted them to find me financing for the remaining balance. No Problem for this team. Everything went smoothly which made it a fun buying experience for me. I highly recommend buying your next car from Hyundai of Albany. I know I will.

Great experience buying a used car with salesman Justin. 10/10 recommend.

My only issue was the time involved. It ended up taking an hour and a half to get a turn signal bulb replaced. Right after texting to ask how much longer it would be, I was told that it was ready. It made me wonder if someone neglected to notify me. Other than that, I love your new facility and have always been pleased with the work on my car.

Great experience start to finish

The staff was helpful and polite, despite me being irritated with my car situation. Talking to the service staff directly was helpful in understanding what recommendations for my car were more crucial to take care of first. The list of recommendations had been rather intimidating.

Everyone at the dealership is very friendly and especially Angela, service advisor does a very exceptional job. The check-in point is nice and clean indoors and warm. Makes you feel comfortable and they are very efficient.

I had a great experience with Hyundai of Albany. They did the 30,000mi maintenance on my Kia Niro EV. Angela was friendly, knowledgeable and helpful. The dealership is clean, modern and welcoming. I received good and time-efficient service. I will use them in the future.

The only thing I would say is that when the seat is all the way back if it can be returned to the normal settings

Angela and staff have been great since I first entered their new location. The customer service is beyond my expectations. Thank you for putting your customers needs first!

Love the new building and the young man who helped us was very nice and professional.